(BIVN) – Hawaiʻi County government reported email issues over the last few days, posting messages to the county website.
On the county’s landing page:
on January 2018
Due to a recent technical issue, County of Hawaiʻi emails were not received by some intended recipients. The problem is being resolved, but some County of Hawaiʻi email is occasionally being delivered to the recipients’ Spam folders. Please check your Spam folders for email from the County of Hawaiʻi and mark as “Not spam” and add the sender to your Contacts to help us clear the issue faster. Mahalo!
The Planning Department page had more information, reporting that “emails from Hawai‘i County have recently been blocked by Google servers.”
“This means that if you have a Gmail account or use Google as your email provider, such as hawaii.edu, or a business Gmail account, our emails may not be getting through to you,” the message read. “We recognize the inconvenience this may cause and have been working diligently to fix this problem.”
by Big Island Video News
HAWAII ISLAND - Due to a technical issue, some County of Hawaiʻi email is occasionally being delivered to the recipients’ Spam folders.